Dit is een besloten verkoop, alleen voor klanten en onze mailinglijst. Je kiest één maat per set en per bh je eigen kleur, uit alle leverbare kleuren van het model. Uitverkochte kleuren zijn niet aanklikbaar, zodat je altijd precies krijgt wat je kiest.

Je set wordt als losse artikelen aan je bestelling toegevoegd en de setprijs wordt bij het afrekenen automatisch verrekend. Zo kun je later ook per bh eenvoudig ruilen of retourneren. Bestel je beide sets tegelijk, dan rekent elke set automatisch zijn eigen voordeel.

De Private Sale loopt tot en met zondag 9 augustus, 23:59. Daarna gaat deze pagina offline.

Returns or exchanges at Novyre – simple, fair and hassle-free

We want you to be 100% satisfied with your purchase.
Still not completely happy? No problem. At Novyre, you can easily arrange your exchange or return online through our customer portal:

https://account.novyre.nl

No forms, no detours – just clear and fast.

Not sure about the size?

We are happy to help you get it right the first time.
You'll find a sizing tool on the product page of our bras that will help you determine the best fit in just one minute.

Are you having trouble or would you like us to take a look with you?
Click the chat button in the bottom right corner of the website. We'll respond quickly and provide personalized advice on size and fit.

Exchange or return – how it works

1. Sign up via https://account.novyre.nl

2. Select the items you wish to exchange or return

3. Choose whether you want to receive a different size or request a refund

4. Follow the instructions you will receive directly by email

We recommend choosing exchange .
The correct size is usually delivered within two working days .
You can keep your current items for a while; once everything is in order, just return the ones that don't fit.

Shipping and handling

You can choose a shipping service yourself, such as PostNL, DHL or bpost.
For the Netherlands we recommend PostNL Small Package €5.95 .
For Belgium, bpost or PostNL Belgium is often the cheapest (average €7.95).

Once we have received and inspected your return, we will refund the purchase amount within 7 days or confirm the exchange.

What can you return?

You can return your order if the product:
• Unworn, unwashed and in original condition
• All labels still contained
• In the original packaging

Received a product from a contest? We'd be happy to exchange it for store credit.

Delivery and origin

Our collection consists of two types of delivery:
• Dutch stock – delivery within 1 to 2 working days
• Less common sizes and exclusive colours – delivered from China via YunExpress, with local post as final delivery

All returns are always processed in the Netherlands. You never have to ship anything abroad.

Frequently Asked Questions

Do I need to fill out a return form?
No, everything is done digitally via https://account.novyre.nl .

Do I have to pay return costs?
Only the shipping costs for returns.
When exchanging an item, we will cover the shipping costs of the new item.

When will I get my money back?
Within seven days after your return has been received and approved by us.

What if my order arrived damaged?
Send a message within 48 hours using the chat button in the bottom right corner , along with a photo of the problem. We'll always resolve it promptly.

Contact

Chat: via the button at the bottom right of the website ( the fastest way )
E-mail: info@novyre.nl
Instagram: @novyre.nl

Ordering from Novyre means trust, style and service.
No fine print. No complicated procedures.
Only beautiful products, honest service and personal attention.