Shipping & Delivery
Shipping & Delivery Time
Delivery time
We process every order as quickly as possible.
Most items ship directly from our production facility.
These orders are delivered within an average of 7 working days in the Netherlands and Belgium.
We also have part of our collection in stock in the Netherlands.
If your size is available in the Netherlands, you will usually receive your order within 1–2 working days.
Would you like to know if your size can be shipped from the Netherlands today?
Click the chat button in the bottom right corner and send us a message. We'll check our stock right away.
Postage costs
Shipping within the Netherlands and Belgium is always free.
No fine print, no surprises.
Track & Trace
Once your package has been shipped, you will automatically receive an email with your track & trace, so you know exactly when your order will arrive.
Returns & Exchanges
You have 14 days to decide whether you are completely satisfied.
You can easily arrange returns or exchanges via our customer portal:
👉 https://account.novyre.nl
In the portal you indicate whether you want to exchange for a different size or return it.
Conditions:
Items must be unworn
- With all labels attached
- In the original packaging
Return costs are at your own expense.
All returns are processed in the Netherlands.
Need help?
Are you unsure about the size, do you have questions about your order or are you having trouble?
Click on the chat button at the bottom right, we will respond quickly and help you personally.
