Shipping & Delivery

Free Shipping: 7-12 Business Days

The shipping department cannot ship to PO Boxes. The buyer is responsible for providing the correct address. Please make sure your address is correct before completing your order. Novyre is not responsible for goods delivered to the wrong address.

Refunds

Would you like to exchange or return a product? This is possible within 14 days after receiving the order.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

We offer a 14 day return policy. Please contact us for any return requests.

If 14 days have gone by since you received your purchase, unfortunately we can't offer you a refund or exchange.

Return Policy

To complete your return, we require a receipt or proof of purchase.

Special Sale Bundles are not partially refundable. If a refund is requested under our 30-day money back guarantee policy for a Special Sale Bundle, all items in the bundle must be returned for a full refund.

100% Satisfaction Guarantee

At Novyre we pride ourselves on the quality of our products and always strive for 100% customer satisfaction. To ensure this, we offer a money-back guarantee.

We understand that sometimes there may be reasons why you are not completely satisfied with your purchase. That is why we give you the opportunity to try our products for 30 days. If something is not to your liking, we will try EVERYTHING to solve this for you.

Please note that this warranty does not apply to products purchased as part of special offers or promotions.

Do you have any questions or comments? Please do not hesitate to contact us via the contact form or via email. We will be happy to help you.